What is TradeDesk.now?

TradeDesk.now is an AI-powered job management and compliance platform built exclusively for Australian plumbers and gas fitters. It includes scheduling, quoting, invoicing, Xero integration, QLD compliance forms (Form 7, Form 9, Form 43), AS/NZS standards reference, pipe sizing calculator, and a community jobs board. It is NOT related to The Trade Desk (NASDAQ: TTD) advertising company.

How much does TradeDesk cost?

TradeDesk has four tiers (AUD): a Free plan with limited features; Pro at $79/month or $790/year for the full operations suite (AI standards assistant, scheduling, quotes, invoices, unlimited Form 7/9 lodgements); Pro+ at $149/month or $1,490/year adding the AI voice agent, AI job booking and order placement; and a Forms Only plan at $59/year for plumbers who only need digital lodgements (Form 7 + 9 bundle $99/year). There is a 21-day free Pro trial with no credit card required.

Does TradeDesk integrate with Xero?

Yes, TradeDesk has a live Xero integration that syncs invoices, payments, and customer data between TradeDesk and your Xero accounting software.

What is Form 7 in Queensland plumbing?

Form 7 is the Notifiable Work notice required by the Queensland Building and Construction Commission (QBCC) for certain plumbing and drainage work. TradeDesk allows plumbers to fill out and lodge Form 7 digitally.

ServiceM8 Review 2026 — Is It Worth It for Australian Plumbers?

By Shelton Allenberg · QBCC Licensed Plumber & Gas Fitter (Lic. 15371578) · Gold Coast, QLD · Published 2026-06-17

Verdict: ServiceM8 is a mature, feature-rich field service app with excellent mobile experience and online booking. But its job-cap pricing model punishes busy tradespeople, and it has zero plumbing compliance features. Best for multi-trade service businesses. Rating: 7.5/10 for plumbers.

What Is ServiceM8?

ServiceM8 is an Australian-built field service management app launched in 2012. It's designed for businesses that send workers to job sites — plumbers, electricians, cleaners, pest control, HVAC, and more. It's particularly strong on mobile (iOS-first) and has features like online booking, automated follow-ups, and client communication.

ServiceM8 Pricing (June 2026)

Plan	Price	Job Limit	Users
Free	$0/month	Limited	1
Starter	$29/month	50 jobs/month	Unlimited
Growing	$79/month	150 jobs/month	Unlimited
Premium	$149/month	500 jobs/month	Unlimited
Premium Plus	$349/month	Unlimited	Unlimited

The catch: ServiceM8 charges by job count, not by user. That sounds good ("unlimited users!") but it means the more successful you are, the more you pay. A busy sole trader doing 80 jobs/month needs the $79/month plan = $948/year.

What ServiceM8 Does Well

Online booking: Customers can book directly from your website — excellent for lead generation
Automated communications: Auto-sends appointment reminders, on-my-way texts, and follow-up emails
Mobile-first: The iOS app is genuinely excellent
Client portal: Customers can approve quotes and pay invoices online
Badges & forms: Digital safety forms and site badges
Mature platform: 12+ years of development, very stable

What ServiceM8 Lacks for Plumbers

No compliance tools: Zero AS/NZS 3500 or 5601 integration
No Form 7/9: Can't generate QLD compliance forms
No pipe sizing: No technical calculators for plumbing
No photo compliance: Can't check installations against standards
Job caps: Punishes growth — the busier you get, the more you pay
iOS-heavy: Android app historically less polished

The Bottom Line

ServiceM8 is a polished, mature platform with excellent automation and client communication features. If you want online booking and automated follow-ups, it's hard to beat.

But the job-cap pricing model means you're penalised for being busy, and the complete absence of plumbing compliance tools means you still need separate solutions for Form 7/9 and standards lookups.

Consider instead: TradeDesk.now — $59/year, unlimited jobs, plus the compliance tools ServiceM8 doesn't offer. Try it free for 21 days.